TERMS AND CONDITIONS

121 YOGA & SOMATIC COACHING SESSIONS​

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What to expect....

Yoga & Somatic Practices are tools to support your emotional, mental and physical wellbeing, alongside any additional resources or professional support you may need, such as; psychotherapy, physiotherapy or other medical support. I'm not able to diagnose physical or mental symptoms and I'm not a talk therapist or counsellor, however there are some crossovers. My aim is to guide our focus back to working with your body, whilst discussing, acknowledging and holding space for your life experiences, events, emotions and anything else that arises.

 

If I feel that you would benefit from a talk therapist, counsellor or Somatic Therapist, I will discuss this with you and If I feel that there is a safeguarding issue, I am required by law to raise concern to a relevant professional. 

 

As a Somatic teacher & Coach, I aim to provide you with body-focused practices and tools to help you feel more connected to yourself and your inner experience. Somatic Coaching helps provide accountability, support and suggestions to help you create a sustainable and long term wellbeing practice. 

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By signing up to Yoga & Somatic Coaching, you agree that you; are responsible for your choices and decisions throughout the sessions. ​Communication & collaboration is key throughout your 121 journey, which is also built on trust. If you feel uncomfortable at any time during sessions or you aren't happy with the support, I do hope you can discuss this with me, so that we can work together to rectify it. You are welcome to send an email to me, rather than speak in person.

 

I will endeavour to support you in the best way that I can, within the boundaries of my Yoga & Trauma-Informed Somatic Teacher & Coach Training. 

BOOKING YOUR 121

You will receive a free initial zoom Connection Call to discuss your 121 and what you'd like to focus on, alongside getting to know each other if you are new to me. Please tell me in as much detail as you feel comfortable, why you are looking for 121 sessions and what you are hoping to gain / achieve. ​

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All new clients must complete a health questionnaire prior to their first session and disclose any health conditions. I use my understanding and knowledge of Yoga, Somatics, human anatomy and physiology to support your needs throughout the sessions, and may conduct additional research to ensure I'm supporting you in the most effective and appropriate way, whilst staying within my remit. I do not do any hands on adjustments. 

 

In-Person 121s will be in Sophie's office / Art studio at her home address, unless otherwise arranged. Sessions at your own home may incur travel costs (location dependent) and this will be added to your payment; please note home visits aren't always possible due to very limited availability.

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Dates and times for your sessions are confirmed upfront and will be the same each week / fortnightly, unless agreed otherwise. This helps both of us with consistency and planning ahead! 

 

If you choose to go ahead with 121 sessions, you must pay for your 121 upfront, via the online booking system. If payment is not received within 48 hours, your session will not be booked or confirmed. Please let me know if there will be a delay with payment. If you decide 121s are not the right fit for you, you have the right to turn them down before payment is made.

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Please refer to the cancellation policy below before making any payment. ​​

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RESCHEDULING & CANCELLATION POLICY

I want you to be happy with your 121 Yoga & Coaching sessions and I will support you to my full ability.

If you decide to withdraw at any time for any reason whatsoever, you still remain fully responsible for the full cost of the sessions, and no refund will be provided. 

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If you need to cancel or reschedule a session for any reason, you must do so within 24 hours in advance, unless a last minute emergency arises. Please contact me via text / whatsapp; 07929603972 or email sophiereyyoga@outlook.com and explain the reason for your need to reschedule. Your session will be rescheduled to the next available slot that matches your allocated time and day. If you do not contact me to rearrange, you will forfeit that session.​

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I aim to be understanding and flexible where possible, and within reason.

I respect your time and the boundaries of our agreed sessions. We work together to ensure sessions start and end on time.  

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PERSONAL DATA / SAFETY

Information gathered through the health form and connection call allows me to understand any particular needs you may have and I have a legitimate interest to support you before, during and after sessions.

You will be asked to give consent for personal data processing by confirming that you agree to this when signing up and completing the Health Questionnaire. Your data is stored on Acuity Scheduling and is not shared with any other parties. You have the right to withdraw personal data at any stage.

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FEEDBACK

Constructive feedback is always welcome, and provides me the opportunity to ensure I am supporting you in the best way possible throughout your journey. You may also be asked to complete a feedback form or provide an anonymous testimonial, which may be used for marketing purposes with your permission. 

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Once payment has been made, you hereby agree to these terms & conditions. Please refer back to these terms and conditions whenever needed.

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I am really looking forward to working with you! With Gratitude, Sophie.